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Consumer advice

Please read the following consumer advice, which applies to your purchase in the Art 2live4 Gallery:

§ 2 AGB Conclusion of contract

All goods and services offered by Art 2live4 Gallery either via Internet, at POS (points of sale) or any other way are an open invitation to place an order. Only the precise order transaction executed by the purchaser represents an offer for a conclusion of contract. The contract only comes into effect through Art 2live4 Gallery´s explicit acceptance, either in written form (email or letter) or fax. This written document includes a confirmation of all relevant contract details.
Irrespective of the above mentioned procedure Art 2live4 Gallery can send an informal document (e.g. via email or fax) to acknowledge the receipt of the order. This document does not represent the acceptance of contract.

§ 6 AGB Right of return

Art 2live4 Gallery grants all purchasers that are consumers in the meaning of § 13 BGB, in case of distant selling the unrestricted right to return goods within one month after receipt without any need to give reasons. This will be pointed out to the purchaser in the course of shipping of the ordered goods. According to § 312 d IV No. 1 BGB, there exists no right of return of goods which have been produced to the special requirements of the purchaser (e.g. custom-made products of personal images) or which are clearly tailored to the personal wishes of the purchaser (e.g. images in a special size or on special material)

The one-month period is kept if either a request to return goods or the goods themselves are returned in time. Either has to be sent to the following business address:

Art 2live4 Gallery
Behringstr.5
63303 Dreieich
Germany

The purchaser has to pay the shipping costs and bear the risk of shipping back should he not be a consumer. Art 2live4 Gallery pays the costs for shipping back if the consumer has ordered goods worth more than 40 €. Should the value of the ordered goods be less, the consumer has to pay for the shipping back. This does not apply to sent goods which do not coincide with the ordered goods.

The goods must to be (re)packed correctly and sent back in the original wrapping. Art 2live4 Gallery reserves the right to claim for overall compensation amounting to the purchase price should the returned goods be damaged due to inappropriate handling or insufficient wrapping. The purchaser has the right to provide evidence that there is only a limited damage or no damage at all at any time.

The purchaser has to pay damages - either completely or partially - for goods received, which he returns in bad order, incompletely or not at all. This does not become effective should the deterioration or loss of the goods result through examination of them, comparable with the examination in a retail shop. Furthermore, the purchaser can avoid payment for damages by avoiding to take the goods in use like an owner and to impair the value of the goods in any way. The top quality products offered by Art 2live4 Gallery need to be handled with care (e.g. when hanging up the pictures) to avoid damage, such as scratches, bends, dents, cracks or comparable damages, which automatically lead to the total loss in value of the goods.

Company address

Art 2live4 Gallery
An der Schleifmühle 15
64289 Darmstadt
Germany

Managing Directors:
Oliver Rühl
Helma Bockholt

VAT-Id No.: DE252306308

§ 16 AGB Content of website

In general the use of all content of the Art 2live4 Gallery Website, such as data, text or pictures is not allowed without explicit permission in written form by Art 2live4 Gallery.

No liability for errors on the website